Joyn Insurance

Insurance you want to join forces with.
Joyn Insurance

The story so far

Founded during a pandemic, Joyn believes in the tremendous opportunity to transform commercial insurance in the Excess & Surplus market. The company is focused on removing the pain points and operational inefficiencies that have long frustrated brokers and underwriters alike. The company uses data and technology to make better decisions and focuses on making the insurance experience more authentic, efficient and trustworthy — and ultimately to bring a little joy to something everybody loves to hate…insurance!

Seraina Macia is Joyn’s CEO and C-founder has a long history in the insurance market, having spent her career in the business working across three continents.

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Seraina Macia


Seraina Macia

Seraina Macia, Chief Executive Officer and Founder of Joyn Insurance. Seraina has a long career in the insurance industry across Europe, the U.S. and Australia.

Prior to Joyn, she has held various roles as EVP at AIG including CEO of Blackboard Insurance, CEO of Country Management & Operations and CEO of EMEA based in London. From 2010 to 2013, she was CEO of XL North America. Seraina joined Zurich Insurance in Switzerland in 2002 where she held a number of senior leadership positions in Switzerland and New York, which included the roles of President of Zurich North America Specialties and Head of Investor Relations & Rating Agencies. She spent her initial 10 years of her career with Swiss Re where she held a number of senior roles based in Australia and Switzerland.

Seraina is the Chairwoman of Food Bank for New York City and the Chairwoman of BanQu, a for profit with purpose blockchain company that is focused on lifting 100 million people out of poverty. She is also on the advisory board of WORLD.MINDS.  From 2015 through April 2023, Seraina served as a member of the Board of Directors of Credit Suisse.

She holds an MBA from Monash Mt. Eliza Business School and is a Chartered Financial Analyst. Seraina is a citizen of Switzerland, Australia and the United States.

The OMERS team