The UK's Trusted Online Private Clinical Therapy Service. Charlie Wells

The story so far

In 2011, Charlie woke from a coma after a brain haemorrhage. Overnight he went from a high flying advertising executive who had built a successful career to someone who found himself in hospital, unable to move. To all of the doctors surprise, he made a miraculous recovery, and within a year had taught himself to stand and walk again, and the year after that he ran an ultramarathon and was an executive of JustGiving. This experience inspired him to focus on continued self-improvement, and he wanted to build a company that encouraged people to be their best self. Through his own experience and having spoken to doctors and academics who studied him, he realised there’s a short term pain-point of lack of access to psychological therapy, so as a result in 2019 Charlie founded HelloSelf.

In the immediate term, HelloSelf offers ordinary consumers access to the best psychologists, on demand over video. Longer term, it is working with experts to help develop machine-learning software that can accurately diagnose depression or anxiety with high precision, and to ultimately allow psychologists to provide more tailored care. OMERS invested in HelloSelf’s seed round at a previous company, and along with Managing Partner, Harry Briggs they lead its Series-A. In less than two years from launch, HelloSelf now has 82 therapists on its platform, and has delivered over 10,000 hours of therapy.





OMERS First Investment


Company Information
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Charlie Wells


Charlie Wells

Charlie is a hyper-growth focused digital entrepreneur with a marketing background. Prior to HelloSelf, he was part of the team that built JustGiving into one of the fastest growing technology companies, and guided it through its acquisition by Blackbaud in 2017. Charlie is fascinated by brains after studying biological Sciences (neurology/immunology/virlology/behaviour) at Oxford and having experienced a brain haemorrhage in 2011. He likes solving big problems, and enjoys working with brilliant, driven, creative, disruptive people who want to roll up their sleeves and grow things that have world changing impact. Charlie founded HelloSelf in 2018, which brings together the world of technology, neuroscience and psychology, with the aim to try and help people not just understand who they are and what they are capable of, but to unlock the science of Self and use it to help every person on this plant be the best version of themselves.

The OMERS team